About BTC Inc

BTC Inc. is the parent company of Bitcoin Magazine, The Bitcoin Conference, Bitcoin For Corporations and partnered with UTXO Management. Bitcoin opens the door to a global, inclusive monetary network free from poor financial incentives, censorship, and government manipulation. Our mission is Hyperbitcoinization, and we are creating a portfolio of brands focused on building bridges to Bitcoin to empower humanity further.

The Role

The Client Success Manager will play a pivotal role in accelerating the corporate adoption of Bitcoin by supporting members of the Bitcoin for Corporations (BFC) alliance. You will serve as a strategic partner to C-suite leaders, treasury professionals, and enterprise operators—ensuring each member gains maximum value from their engagement with BFC. This includes managing day-to-day member interactions, optimizing onboarding and retention processes, and coordinating internal resources to support Bitcoin integration and treasury execution. Through your efforts, you will help shape a new financial paradigm—where Bitcoin is normalized as a balance sheet asset and leveraged as a strategic advantage in corporate finance.

Salary Range: $56K - $103K

Variable Comp: $

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You'll Be Doing

Day-to-Day Client Management:

• Serve as the primary operational contact for corporate members, ensuring continuous engagement and timely support.
• Schedule, facilitate, and manage logistics for routine client meetings and interactions.

Member Onboarding and Operational Engagement:

• Oversee detailed onboarding processes, ensuring a seamless experience from initiation to full engagement.
• Facilitate operational connections between members and relevant resources, events, workshops, and networking opportunities.

Renewal and Administrative Support:

• Manage renewal documentation, processes, and timelines to ensure efficiency and accuracy.
• Provide administrative support for renewal and client retention activities.

Operational Data Management:

• Regularly collect, track, and update client engagement data and satisfaction metrics.
• Generate reports highlighting operational performance, client engagement levels, and renewal readiness.

Cross-Team Collaboration:

• Coordinate closely with cross-organizational departments including conference teams, UTXO, vendors, capital allocation partners, and other strategic partners.
• Collaborate directly with the Membership Experience Lead, providing critical data and insights to inform product offerings and client strategies.- Support operational logistics for client events and engagements, ensuring smooth execution and client satisfaction.

We’re Looking For

Required:

• 2-4 years of experience in client success, account management, or operational management roles.
• Strong organizational and logistical management skills.
• Excellent verbal and written communication skills.
• Proficiency with CRM platforms (HubSpot, Salesforce) and office productivity tools.

Preferred:

• Knowledge or strong interest in Bitcoin, financial strategies, or fintech innovation.
• Previous experience in managing operational client interactions in corporate membership organizations or professional services.

Key Competencies:

• Exceptional organizational and time-management skills
• Strong attention to detail and accuracy
• Effective communication and interpersonal abilities
• Proven ability to collaborate effectively across teams

Why Join Us?

Our mission is the starting point for Why. Hyperbitcoinization is both a daunting destination and wildly essential and rewarding. There are decades of complex problems to solve, products and services to be built, and billions of people to onboard. Our work is cut out for us, but we're passionate about a future where money is better, borderless, and more inclusive. We design big goals and let our teams get after them. We're continuously developing a principled culture that reflects the ethos we find in Bitcoin. If this type of work inspires you, we think you’ll find challenging growth and fulfillment on our team. Every full-time employee receives:

• Unlimited Vacation
• Company MacBook
• Health, Dental, and Vision
• Remote First / Your Schedule
• 100% Paid Life Insurance and Disability
• Work alongside a talented, fast-paced team solving complex problems
• The opportunity to connect and network with the Bitcoin industry and leaders in the space.

Apply Here